Your ingredient inquiry stays tied to a clear privacy record.

This privacy notice took effect on September 29, 2026. It describes the live site at florafoodgroup.us.com, including its inquiry route, support chat, advertising traffic and consent controls.

The site is a catalogue and inquiry destination. It has no account, password, payment flow or card-data collection.

The controller is Florafoodgroup, trading at florafoodgroup.us.com. The postal address is 433 HACKENSACK AVENUE, SUITE 401, HACKENSACK, NJ 07601, United States.

This is the contact point for a practical cooking and baking ingredients inquiry, not a retail checkout. The catalogue helps a buyer describe the kitchen use, format and quantity before a response.

The inquiry form at cena1e5.php records name, phone, email, address, the kind of enquiry, the message, the requested specification and the consent tick. It automatically records the IP address, browser user-agent string, referring URL, the moment the form was rendered and the moment it was sent.

The support chat at piceae9.php keeps the conversation and a token in the visitor's browser so the visitor can return to it. The browser stores the consent choice under site_consent_v2. No other choice is persisted by this site.

Technical access data includes server and access logs. Advertising click identifiers may include gclid, msclkid and fbclid. Nothing is sold on this site and no payment is taken.

Inquiry details let Flora Food Group read and answer a cooking and baking ingredients inquiry, clarify a pack format or intended use, and keep the reply focused. The address and specification help distinguish a home-kitchen request from a commercial foodservice request.

Chat details allow a continuing support conversation. IP address, user-agent, referring URL and timestamps help operate the forms, investigate abuse and keep an accurate server record. Consent storage remembers the choice made in the browser.

Advertising identifiers connect paid traffic from Google Ads, Microsoft Advertising and Meta Ads to the visit and its consent state. Analytics storage helps understand site use only after the visitor allows that storage.

Consent is the legal basis for advertising and analytics storage, the advertising consent signals and the optional continuation of a support conversation where consent is requested. A visitor can decline or withdraw it.

Contract is the basis used when processing an inquiry is needed to take steps at the visitor's request before a possible supply arrangement. An inquiry is not a confirmed order or binding quote.

Legitimate interest supports site security, abuse prevention, server operation, record keeping and answering direct business correspondence. The site does not use a made-up price where pack, quantity, destination and use have not been specified.

Google Ads sends traffic here and may attach gclid to a click. Microsoft Advertising sends traffic here and may attach msclkid. Meta Ads may send traffic here and may attach fbclid where a campaign runs there.

These identifiers are advertising metadata, not a request for a card or an account. The site does not claim that any platform has reviewed, approved or verified it. A visitor may decline advertising storage and may withdraw that choice.

Consent Mode v2 holds ad_storage, ad_user_data, ad_personalization and analytics_storage denied until the visitor allows storage. When the visitor declines or withdraws, all four signals are set back to denied at once.

The banner does not block the page. It offers a clear choice, and the footer's cookie settings control opens the choice again.

Recipients are Google Ireland Ltd / Google LLC for Google Ads and its consent signals; Microsoft Ireland Operations Ltd for Microsoft Advertising; Meta Platforms Ireland Ltd for Meta Ads where a campaign runs; the hosting provider that serves this site and stores the inquiry database; and the mail provider that carries the notification to the operator's inbox.

Microsoft's own privacy statement is available at privacy.microsoft.com. The named platforms receive only the categories their advertising or consent function requires.

Recipients may process data outside the country where it was collected. Where a transfer is made, Florafoodgroup uses the receiving provider's applicable contractual safeguards, adequacy decision or other lawful transfer mechanism, together with the provider's published privacy terms.

The United States is the operator's country. A request about a particular transfer can be sent to [email protected].

Enquiries and their email copies are kept for 36 months. Chat transcripts are kept for 12 months. Server and access logs are kept for 90 days. The record of a consent choice is kept for 6 months. A data request is answered within 7 days.

After the stated period, the relevant record is deleted or made unavailable through the operating system, except where a lawful hold requires a different treatment.

Protection includes access-controlled hosting, restricted operator access, transport encryption where supported by the service, form validation, honeypot fields, server logging for abuse review and limited retention periods. The mail route carries an inquiry notification rather than card data.

No internet service can promise that risk is zero. Florafoodgroup will not ask this site to collect a payment card or account password.

For visitors who reach the site from Europe, the gdpr rights are access, rectification, erasure, restriction, portability, objection and withdrawing consent. These rights depend on the processing involved and may have lawful limits.

To exercise one, write to [email protected] with enough detail to locate the request. The response target is within 7 days.

US state privacy law applies, including California's CCPA and CPRA and other state laws in force. Where a state grants the right, a visitor may request access, correction or deletion and may opt out of sale or sharing. This site does not sell personal data.

Send a request to [email protected]. Florafoodgroup does not ask for a new account or payment to submit a request.

Global Privacy Control, including the Sec-GPC header, is honoured as an opt-out without asking again. Advertising and analytics storage remain denied when that signal applies.

The site is not directed to children and takes no data from them. Florafoodgroup asks an adult visitor to use the cooking, baking or foodservice inquiry route.

A visitor may complain to their state Attorney General. In California, a complaint may also be made to the California Privacy Protection Agency. Visitors in Europe may complain to a data protection authority in the place where they live or work.

Write to [email protected] or to 433 HACKENSACK AVENUE, SUITE 401, HACKENSACK, NJ 07601, United States. Say which right you are exercising and identify the inquiry or chat you mean without sending payment information.

Florafoodgroup answers a data request within 7 days. A request does not change the inquiry-only status of the catalogue.

When this notice changes, the updated effective date appears at the top of this page and the revised text is published here. The notice does not hide a change behind an unlabelled banner.

For privacy questions, contact [email protected] or call (201) 637-9305. Postal correspondence can go to 433 HACKENSACK AVENUE, SUITE 401, HACKENSACK, NJ 07601, United States.

For the ingredient catalogue itself, start with the cooking and baking ingredients catalogue or send a focused inquiry. The site keeps that business route separate from a legal request.

The site is built for keyboard and touch use, with readable contrast, labelled controls, responsive content and a skip link. If a page, form or disclosure is difficult to use, email [email protected] or call (201) 637-9305. Describe the barrier and the page you were using.